Privacy Policy

Last updated: May 2026

At KITTENTIAGA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit or purchase from KITTENTIAGA, we may collect the following:

Name, email address, and contact details
Billing and shipping address
Payment information (processed securely — we do not store card details)
Order history and browsing behaviour on our store
Device information and IP address
Cookie and tracking data (see Cookies section below)

2. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer service enquiries
Improve our website and product offerings
Send marketing communications (only with your consent)
Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, analyse site traffic, and deliver relevant content. You may disable cookies through your browser settings, though this may affect your experience on our site.

We use the following types of cookies:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our site
Marketing cookies: Used to deliver personalised advertisements

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our store — such as payment processors and shipping carriers — strictly for the purpose of fulfilling your order. These providers are contractually obligated to protect your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access: Request a copy of the data we hold about you
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to object: Object to how we process your data
Right to data portability: Request your data in a portable format
Right to withdraw consent: Withdraw marketing consent at any time

European customers have these rights under the General Data Protection Regulation (GDPR). US customers may have additional rights depending on their state of residence.